Ai360 Privacy & Cookie Policy

Last Updated (15-07-2023)

This website is owned by Ai360 Systems Ltd (the “Company”, “we”, “us”, “our”). The following Privacy & Cookie Policy describes how we collect, retain, use and disclose personal data and your rights therein as a visitor (the “User”, “Users”, “you”, “your”) to our website https://www.ai360insights.com (the “Website”).

In addition to this Privacy & Cookie Policy, our Data Security Policy, which governs the security policies of your data as a Licensee of the Software as described in the Master License Agreement, is available on our Website at the following link:

Please review these policies carefully to understand our practices regarding your personal data through any interactions you might have with us, such as through email, contact requests, email newsletters and other interactive features and communications.

Please read this Privacy & Cookie Policy carefully before you continue to browse our Website as by doing so you agree and accept to be bound and abide by this Privacy & Cookie Policy. If you do not agree to this Privacy & Cookie Policy or the Terms & Conditions of use, you must not access or use the Website.

Please note that our Master License Agreement governs delivery and use of the software “Ai360 Studio” (the “Software”), including any data imported into the Software by a User.

Changes to the Privacy & Cookie Policy

The Company reserves the right to modify this Privacy & Cookie Policy at any time, without prior notice and/or consent from the User. Any changes made will be effective immediately upon posting on the Website. It is the responsibility of the User to regularly review the Privacy & Cookie Policy for any updates or changes.

The Users who do not agree with any changes to the Privacy & Cookie Policy may reject them by ceasing to use the Website. Continued use of the Website after any changes have been made shall constitute acceptance of the new Privacy & Cookie Policy.

General

We collect certain personal data from the Users of our Website. This data may include name, email address, phone number, and other information voluntarily provided by the User.

We collect this data in order to provide our services to the User, as well as for marketing and analytical purposes. The lawful basis for processing this data is typically either consent or legitimate interest.

We use this data to communicate with the Users, to provide our services, and to improve the User experience. We may also use it for marketing purposes, such as sending newsletters or promotional emails.

We will retain this data for as long as it is necessary to provide our services or to comply with legal obligations. If a User requests that their data be deleted, we will make reasonable efforts to do so, except in cases where we are required by law to retain the data.

The Users have the right to access, rectify or delete their personal data that we hold. If you would like to exercise any of these rights, please contact us at datasecurity@ai360insights.com and we will respond to your request within 30 days.

Cookies

Cookies are small text files that are stored on a User’s device (computer, tablet or mobile phone) when visiting a website. They are used to remember a User’s preferences, track User’s activity and improve their experience. Cookies can be either “session cookies” or “persistent cookies.”

The session cookies are temporary cookies that are stored on a User’s device until they close their web browser. They are used to keep track of a User’s activities during a single browsing session and are deleted from the device when the browser is closed.

The persistent cookies are cookies that remain on a User’s device for a longer period of time or until they are deleted. They are used to remember a User’s preferences or actions across multiple sites and sessions.

We use cookies on our Website to:

Provide you with a more personalized experience

Remember your preferences and settings

Improve our Website's performance and usability

Analyze how our Website is used

Ensure the security of our Website and prevent fraud

By using our Website, you consent to the use of cookies in accordance with this Privacy & Cookie Policy. You can choose to disable cookies in your browser settings, but please note that some parts of our Website may not function properly if cookies are disabled.

How We Collect Personal Data

We may collect your personal data when a User does any of the following:

Uses our Website and/or our Software

Interacts with us via web tickers, email, telephone, social media etc.

Submits a job application to be employed by us

The types of information we collect from you may differ depending on how you interact with us.

Personal Data We May Collect

Personal information we might collect may include:

Your name, username, email address, postal address, phone number and other contact information;

Information related to your employment, such as your employer, job title, and other employment-related information;

Records of your correspondence with us, including emails and messages on our forums;

Information you provide through other types of interactions, such as surveys, events, social media, or other communication with us.

Other Data We May Collect

In addition to the personal information mentioned above, we may also collect the following types of data:

Device and connection information, such as IP address, browser type, and browser language;

Approximate location information based on your IP address;

User data about your usage of our Website and/or Software, including technical logs, login frequency, and feature usage.

Legal Basis for Processing Your Data and Use of Data

The use of personal data depends on the User's interaction with the Website. The specific purposes for collecting personal data are listed below as the legal basis for processing such personal data within each purpose as provided for under GDPR and applicable EU law:

Personal data is used to provide and support the Software and the Website, including sending service announcements and support-related messages;

Personal data is also used to provide an individualized experience on the Website and to understand and manage the relationship with the User;

Communication with Users is maintained through emails, responses to questions and feedback, and personalized messages;

Anonymous data may be collected and used for product development;

Personal data may be used for security, compliance, fraud prevention and safety purposes;

Personal data may also be used to comply with applicable laws and legal requests and with the User's consent.

Data Sharing

We prioritize the protection of your personal data and do not sell or rent your personal data to any third-party for marketing purposes. However, we may share your personal data in the following cases:

We may share your personal data with our business partners for product integrations only if you have provided consent for us to do so.

We may share your personal data with our subsidiaries, joint ventures, or other companies under common control, and we ensure that they respect our Privacy & Cookie Policy.

We may engage third-party agents and service providers to perform various functions on our behalf, such as hosting, notifications, customer service and fraud protection services. These entities may access your personal data to perform their services, but we ensure that they are obligated to maintain your personal data’s confidentiality and security and not use it for any other purpose.

We may share, transfer and/or sell some or all of our business or assets, including your personal data, in connection with a potential or actual business deal such as a merger, acquisition, consolidation, reorganization, or sale of assets, or in the event of bankruptcy.

Our Website may contain links to third-party websites or services with different privacy policies than ours. We do not control or endorse these third-party websites or services, and we encourage you to carefully review their privacy policies.

Data Retention

We will keep your personal data only for as long as necessary to fulfill the purposes for which it was collected. Some reasons why we may retain your data are outlined below, including but not limited to:

To provide you with the services you requested;

To comply with our legal and business obligations;

To resolve disputes or enforce our rights and agreements.

When the purpose for which we collected your personal data no longer exists and there is no longer a business or legal reason to keep your personal data, we will securely delete or anonymize your data.

Children’s Data

Our Website and the Software are not meant for use by, nor directed at anyone under the age of eighteen (18). A parent or guardian who becomes aware that his or her child under the age of eighteen (18) has provided the Company with personal data may contact us and we will attempt to delete the child’s data as soon as reasonably possible.

Your Data Rights

Under GDPR and other applicable regulations, the Users have the following rights:

Right to Access – The Users have the right to request access to their personal data and to receive a copy of it. We will provide this information free of charge and within one (1) month of receiving the request.

Right to Rectification – The Users have the right to request that their personal data be corrected if it is inaccurate or incomplete. We will make the requested changes within one (1) month of receiving the request.

Right to Erasure – The Users have the right to request that their personal data be deleted or erased. We will comply with this request unless there is a legal or legitimate reason for us to retain the data.

Right to Restrict Processing – The Users have the right to request that we restrict the processing of their personal data in certain circumstances. We will comply with this request unless there is a legal or legitimate reason for us to continue processing the data.

Right to Data Portability – The Users have the right to request that their personal data be transferred to another data controller in a structured, commonly used, and machine-readable format.

Right to Object – The Users have the right to object to the processing of their personal data in certain circumstances, such as where the processing is based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent - Where we process personal data based on consent, the Users have the right to withdraw their consent at any time.

If a User wishes to exercise any of these rights, they should contact us at datasecurity@ai360insights.com.

We will respond to the request within thirty (30) days and may require additional information to verify the User's identity. If we are unable to comply with a request, we will provide an explanation for our decision. The Users also have the right to lodge a complaint with the relevant data protection authority if they are not satisfied with our response.

Data Security

We take security very seriously. We take appropriate measures, including organizational, technical, and physical precautions to help protect against unauthorized access to, alteration of, or destruction of your personal data in accordance with industry standard and best practices. Nonetheless, you acknowledge that no transmission of data over the internet or any public network can be guaranteed to be 100% secure.

Contact Details

or any queries regarding our Privacy & Cookie Policy, the Terms & Conditions of our Website or the use of the Software and / or the Website, we can be contacted either by email or post at the following address:

Ai360 Systems Ltd
Company Reg. No. HE449161
Omonoias, 47A
3052, Limassol
Cyprus ‍
info@ai360insights.com